Privacy Policy
At SwissFishing Gear, located at Lake Road 123, Mumbai, India, we are committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data in compliance with applicable privacy laws and regulations.
Information We Collect
We collect information to provide and improve our specialized fishing equipment and services. The types of information we collect include:
- Personal Identification Information: Such as your name, shipping address, billing address, phone number, and email address when you make a purchase, register an account, or contact us.
- Transaction Information: Details about the products you purchase, order history, and payment details if you use our online store (though we do not store full credit card numbers).
- Usage Data: Information about how you interact with our online platform, including IP addresses, browser type, device information, pages visited, time spent on pages, and referring URLs. This data helps us understand user behavior and improve our service.
- Customer Service Interactions: Records of your communications with our customer support team, including emails and inquiry forms.
How We Use Your Information
The information we collect is used for various purposes, including:
- To Process Orders and Deliver Products: To fulfill your purchases, process payments, and ensure fast delivery of premium fishing rods, high-tech fishing reels, and specialized accessories across India.
- To Provide Customer Support: To respond to your inquiries, provide professional guidance on advanced fishing techniques, and assist with any issues related to our products or services.
- To Improve Our Services and Products: We analyze usage data to understand preferences, enhance the functionality of our online platform, and develop new custom fishing kits and waterproof fishing apparel.
- For Personalization: To tailor your experience on our site, showing you products and content that are most relevant to your fishing interests.
- For Marketing and Communications: With your consent, we may use your information to send you updates about new products, exclusive gear displays, special offers, and other news from SwissFishing Gear.
- For Internal Operations: Including data analysis, testing, and research to ensure the security and stability of our online platform and services.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your explicit consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users, such as payment processors, shipping companies for delivery, and IT support. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure server layers for data transmission and restricting access to personal data to authorized employees and service providers on a need-to-know basis.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us at the address provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:
SwissFishing Gear
Lake Road 123, Mumbai, India